FAQ's
Frequently Asked Questions
1. What is the FUDGee?
FUDGee is not just your average kids' furniture or toy. It goes beyond that by unlocking a world of adventure and curiosity for your child. FUDGee inspires them to explore, create, and express themselves in a magical world of their own. It is a unique combination of part-furniture, part-toy, and part-genius.
2. Are your products safe for children?
Absolutely! The safety of children is our top priority. Our play sofas and soft play furniture are meticulously designed and crafted to meet the highest safety standards. We use non-toxic materials, child-friendly fabrics, and ensure that all our products go through rigorous quality control processes. Rest assured, your child's safety is guaranteed with FUDGee Kids.
3. How long does it take to receive a custom-made order?
All FUDGee orders are typically made and delivered within 7-14 days. We prioritize efficiency and aim to process and deliver your order as quickly as possible.
4. Can I customize the design of the play sofas and furniture?
Yes! We understand that every child is unique, and that's why we offer customization options for our products. You can choose from a range of designs, colors, and fabrics to create a play sofa or furniture piece that perfectly matches your child's preferences and your home decor. Contact us for more details on customization options.
5. How do I care for and maintain the play sofas and furniture?
For everyday marks and stains, you can simply wipe them down with a damp cloth or use upholstery cleaner. Our play sofas and most other FUDGee products have removable and machine washable covers. When washing the covers, we recommend using a maximum temperature of 30 degrees Celsius and hang drying them afterward.
6. Do you drop ship?
Absolutely not! All of our products are expertly crafted in the UAE on a made-to-order system, maintaining high quality. We source all materials locally to support the community and ensure the finest craftsmanship.
7. How long will they last?
We have upgraded the foam to a high-performance, high-density formula, ensuring that FUDGee products are built to last. With proper care, you can expect them to remain in great condition for a minimum of 3 years, and often much longer.
8. What materials are used in FUDGee products?
We use high-quality, non-toxic materials and child-friendly fabrics to ensure both safety and durability. Our foam is a high-performance, high-density formula designed to withstand years of play, and all our fabrics are soft, durable, and easy to clean.
9. Are FUDGee products eco-friendly?
Yes, we are committed to sustainability. We source our materials locally to reduce our carbon footprint and ensure the highest quality. Our products are designed to last, reducing waste and promoting a more sustainable lifestyle.
10. How do I place an order?
You can place an order directly on our website. Choose one of our star products in popular colors for a quick and easy purchase. However, if you'd like to explore our extensive variety of shades and fabrics, simply message us on live chat to customize your order to perfection. If you need assistance, our customer service team is here to help.